Terms of Service

Please read these TERMS OF SERVICE (TOS) carefully.

Welcome to our website and online service, online information and communications service, including but not limited to various functionality, blogs, healthcare-related content, news, patient and consumer login services and any other services provided on this website (collectively referred to as the "Website Services." We make the Website Services available to you in exchange for your agreement with all of the terms and conditions below. The manager and operator of the Website Services are identified at the very top of this webpage and are variously referred to below as "we," "us," or "our." Any person or entity that is accessing, using or subscribing to certain or all of the Website Services, either directly or indirectly is variously referred to as "you" or "your."

PLEASE READ CAREFULLY. THIS IS A BINDING CONTRACT WITH YOU. BY ACCESSING, USING OR SUBSCRIBING TO ANY OR ALL OF THE WEBSITE SERVICES, YOU ARE ACCEPTING ALL OF THESE TERMS AND CONDITIONS, (collectively referred to as "Terms of Service" or "TOS.") THIS TOS INCLUDES ALL INFORMATION, NOTICES AND POLICIES (INCLUDING THE WEBSITE PRIVACY NOTICE AND, IF YOU ARE A PATIENT, THE PATIENT PRIVACY NOTICE) AND ANY SUPPLEMENTAL TOS THAT ARE HYPERLINKLINKED WITHIN THE WEBSITE SERVICES, AS ALL OF THE TOS NOTICES TOGETHER GOVERN YOUR ACCESS AND SUBSCRIPTION TO OR USE OF THE WEBSITE SERVICES.

PLEASE NOTE THAT SOME RELATED WEBSITES AND THEIR SERVICES (INCLUDING SPECIFIC FUNCTIONALITIES) MAY BE SUBJECT TO ADDITIONAL OR OTHER TERMS AND CONDITIONS. BY USING ANY RELATED WEBSITE OR SUBSCRIBING TO OR USING ANY OF THE SERVICES ON THOSE WEBSITES, YOU ARE ACCEPTING ALL OF TERMS AND CONDITIONS THAT APPLY TO THOSE WEBSITES AND SERVICES.

IF YOU DO NOT AGREE TO THIS TOS, DO NOT USE OR SUBSCRIBE TO THE WEBSITE SERVICES AND PROMPTLY EXIT THIS WEBSITE.

 

NOTICES OF REVISIONS, CHANGES, AND UPDATES

We may make changes to the Website Services and this TOS (including any information and policies linked to this TOS), at any time.  When we make such changes, and they modify how we use existing information about you, we will make reasonable efforts to notify you via any Website Services' account you may have with us or subscription email address that you have provided to us. Any such changes will become effective on the date of our posting the revised TOS on the Website Services, and will apply to both information about you we already have at the time of the change and any information about you provide us after the date of posting.

The most recent date on which changes have been made to the TOS can be found at the bottom of this website page. We encourage you to check regularly for updates to the TOS and to reread the terms and conditions in their entirety whenever there are updates.

 

YOU AGREE THAT YOUR ACCESS TO OR USE OF THE WEBSITE SERVICES ON OR AFTER CHANGES TO THE TOS ARE POSTED TO THE WEBSITE SERVICES CONSTITUTES YOUR ACCEPTANCE OF THE TOS AS IT APPEARS AT THE TIME OF YOUR ACCESS TO OR USE OF THE WEBSITE SERVICES.

THESE WEBSITE SERVICES ARE NOT A SUBSTITUTE FOR MEDICAL ADVICE

THE WEBSITE SERVICES PROVIDE HEALTH-RELATED INFORMATION AND RESOURCES, AND NOT MEDICAL ADVICE.  THE EXCEPTION TO THIS IS WHEN ALL OF THE FOLLOWING OCCUR: (I) YOU RECEIVE AN INBOX MESSAGE SPECIFICALLY DIRECTED ONLY TO YOU VIA OUR ONLINE PATIENT CENTER, (II) ITS FROM A PHYSICIAN OR ONE OR OUR LICENSED HEALTHCARE PROVIDERS; AND (III) THE MESSAGE ADVISES YOU ON THE TREATMENT OF A PARTICULAR HEALTH CONDITION THAT YOU HAVE.  EXCEPT AS PROVIDED IN THE PRIOR SENTENCE, NO COMMUNICATIONS IN THE ONLINE PATIENT CENTER OR IN OTHER SECTIONS OF THE WEBSITE SERVICES, SUCH AS IN CHAT ROOMS, AND OTHER MESSAGE FORUMS ACCESSED VIA THE WEBSITE SERVICES ARE REVIEWED OR MODERATED BY LICENSED HEALTH CARE PROVIDERS. ACCORDINGLY, NO SUCH COMMUNICATIONS SHOULD BE ACCEPTED AS MEDICAL ADVICE AND SHOULD NOT BE RELIED UPON AS MEDICAL ADVICE.

THE WEBSITE SERVICES ARE NOT A SUBSTITUTE FOR THE MEDICAL ADVICE, DIAGNOSIS, AND TREATMENT THAT YOU RECEIVE FROM YOUR HEALTH CARE PROVIDER.  ALWAYS SEEK THE ADVICE OF YOUR HEALTH CARE PROVIDER REGARDING ANY MEDICAL CONDITION. NEVER DISREGARD THE ADVICE OF YOUR HEALTH CARE PROVIDER OR DELAY SEEKING ADVICE BECAUSE OF SOMETHING YOU READ ON THE WEBSITE SERVICES.

WE CAN MAKE NO GUARANTEE OF ANY PARTICULAR RESPONSE TIME TO ANY QUESTIONS YOU MAY ASK THROUGH THE WEBSITE SERVICES.  IF YOU THINK YOU MAY HAVE A MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 911 OR GO TO THE NEAREST HOSPITAL IMMEDIATELY.  DO NOT RELY ON THE WEBSITE SERVICES FOR ASSISTANCE IN SUCH CASES.

 

ONLY ADULTS MAY ACCESS AND USE THIS WEBSITE

It is our policy that only adults (18 years of age and older) and patient representatives of minors who are 11 years of age and younger may access and use this website.

 

NO GUARANTEE OF RELIABILITY OF CONTENT: NO RESPONSIBILITY FOR CONTENT ON EXTERNAL WEBSITES

We strive to post information, content and materials on the Website Services (referred to as "Content" that is credible, accurate and up-to-date. HOWEVER, WE CANNOT GUARANTEE THAT ANY OF THE CONTENT PROVIDED THROUGH THE WEBSITE SERVICES IS ACCURATE OR UP-TO-DATE OR THAT THE SOURCE OF ANY CONTENT IS CREDIBLE. We encourage you to submit any comments or concerns you have about any Content on the Website Services by contacting us via the Contact Us link at the top of this webpage.

 

NO PROMISE OF GUARANTEED MEDICAL OUTCOMES

We can make no guarantee or promise regarding a specific outcome, even after you have been medically examined by one of our providers, but we will do our best with our well-trained healthcare providers to help you.  The mention of specific services by the Website Services does not mean we recommend or endorse such products or services unless we expressly state that we do.  Not all of the treatments or interventions described in the Website Services are available at our hospitals. If you call our general number on the Website Services and request that relevant department, we will be happy to help you.

 

ABOUT OUR CONTENT AND PRODUCT ENDORSEMENT

Where Our Content Comes From

The Content available through the Website Services is either (1) authored or produced by our staff and physicians, or (2) licensed from outside sources.

 

No Responsibility for Linked Websites

For informational purposes only, the Website Services may include hyperlinks to external websites with information about third party products and services. Because we have no control over such external websites, we are not responsible for the availability of such external websites, and we do not endorse and are not responsible for any content, advertising, products, services or other materials or information available from such external websites (referred to as "External Content" in these terms and conditions). In addition, we are not responsible for your use of, or reliance upon, any External Content. When you click on a hyperlink to an external website, we will advise that you are exiting the Website Services if it's not obvious.

 

Endorsement of Products or Third-Party Services.

Our inclusion of specific products or services does not constitute or imply our recommendation or endorsement of such products or services unless specifically stated otherwise. Not all of the treatments or interventions described in this website are available at our centers.

 

CONTENT AND CONFLICT-OF-INTEREST POLICY

To keep our content free from bias, our conflict of interest policy asks that content discloses to us any potential conflicts of interest they may have. Possible conflicts of interest include financial relationships or other affiliations with businesses or organizations that promote or sell products or services that are the subjects of the health information being considered. If we are made aware that such a conflict-of-interest exists or that there would be a reasonable perception by users that a conflict-of-interest could exist, the author may be excluded from contributing content for that particular topic or asked to disclose such conflict at the end of the posted content.

 

OUR AND YOUR SECURITY MEASURES

Protecting information provided by you is an important priority for us. In addition to applying strict confidentiality policies that govern access to and use of such information by our health care providers, we have implemented security features and methods to protect your data in our information systems, including using session encryption and network firewalls, and monitoring for unauthorized access. But it's important that you also take appropriate measures to secure your own computer or other devices when on the Internet and only access the login sections of the website when you are sure you have a secure computer and on a secure connection; using other people’s WiFi to connect to the website  may not be safe.

 

OUR RIGHTS TO USE CONTENT YOU SUBMIT TO THE WEBSITE

Some of the Website Services allow you to submit content such as by posting messages, creating or modifying a home page, chatting, uploading files, inputting data, transmitting e-mail or engaging in any other form of communication ("User Content.")

You retain ownership of any intellectual property rights that you hold in User Content. When you submit User Content to the Website Services, you give us (and third parties we work with to provide the Website Services) an unrestricted, worldwide license to use the User Content in connection with operating, promoting and improving the Website Services translate, adapt, communicate, publish, publicly perform, publicly display, transmit and distribute User Content, in all media now known or developed in the future. This license continues even if you stop using the Website Services, except where you request in writing to us that we remove your posted User Content and we have a ready means of identifying such User Content and can remove it in the ordinary course of providing the Website Services. By submitting the User Content to the Website Services, you are representing and warranting that you have the necessary rights to grant us the above license for such User Content.

No compensation will be paid with respect to the use of User Content. We have no obligation to post or use any User Content you may provide and may remove any User Content at any time in our sole discretion. In addition, if you submit feedback or suggestions about the Website Services, we may use your feedback or suggestions without obligation or compensation to you.

 

PLEASE REVIEW THE PATIENT PRIVACY NOTICE AND THE WEBSITE PRIVACY POLICY FOR ADDITIONAL PROTECTIONS APPLICABLE TO USER CONTENT.